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One-On-One Support

Individual support at MFRS is based on a cultural brokering model to support the settlement; employment; safety and well-being of newcomers.

This program aims to create a solid foundation for the long-term social inclusion and well-being of newcomers as they settle into their new communities.

“When I enter the Family Support Office I feel welcomed and comfortable and the staff is always ready to help” - Newcomer receiving individual support

Case Management Approach

We use a strength-based case management model that can help in many areas such as housing security, accessing income support, family connections, and education to newcomers coming to Canada. 

Students in Cafeteria
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"We are there every step of the way when our clients need us." - MFRS Staff Member

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